Have Questions? We’ve Got You Covered

Explore a boutique collection of distinctive finds for every room, every season, and every thoughtful occasion

Frequently Asked Questions

Everything you need to know about shopping, gifting, returns, loyalty points, and more—right at your fingertips.

  • What is your shipping and return policy?

    We offer free shipping on all orders over $150 within the U.S. Orders under that threshold are charged a flat shipping rate at checkout. Most items ship within 1–3 business days, and you’ll receive tracking information once your order is en route. If you need to return or exchange an item, we accept returns within 14 days of delivery. Items must be unused, in original packaging, and accompanied by proof of purchase. Certain items, such as perishables or sale goods, may be final sale. To start a return, simply contact us and we’ll guide you through the process. Our goal is to ensure you love every Le Marché purchase. Whether shopping in-store or online, we strive to make the experience seamless from beginning to end—with clear policies, helpful support, and thoughtful communication every step of the way.

  • Do you offer gift wrapping services?

    Yes, we offer complimentary gift wrapping in-store and optional gift-ready packaging for online orders. When shopping online, you’ll have the option to request gift wrapping or include a personalized message during checkout. Our gift packaging includes tasteful wrapping materials designed to reflect the same curated elegance found throughout our shop. Whether you're sending a birthday gift, baby shower item, or holiday surprise, we'll make sure it arrives beautifully presented and ready to delight. We also provide the option to ship directly to your recipient, with pricing removed from the packing slip for a seamless gifting experience. If you have special requests or are planning multiple gifts, we’re happy to help accommodate. Just contact our team for personalized service. At Le Marché, we believe every gift should feel meaningful from the moment it arrives.

  • Where is the Le Marché Home store, and what are your hours?

    Our physical boutique is located at 34218 US Hwy 19 N, Palm Harbor, FL 34684. We are open Monday through Saturday from 10AM to 6PM and are closed on Sundays. When you visit, you’ll discover the same curated experience you’ll find online—only now with the added charm of tactile discovery and one-on-one service. Our store features seasonal collections, artisan finds, and hands-on access to everything from gourmet pantry items to luxurious home décor. We also host occasional in-store events, workshops, and local celebrations. Be sure to follow us on social media or subscribe to our newsletter for updates on store happenings. Whether you’re local or just passing through, we welcome you to explore, browse, and discover something delightful. If you're shopping online but want to pick up in-store, feel free to contact us to make arrangements.

  • How does the Le Marché rewards points program work?

    Our customer loyalty program is designed to reward you every time you shop. When you create an account and make purchases online, you’ll automatically start earning points based on the order amount. For example, a $99.90 purchase may earn you 106 points. These points can be saved and redeemed for future discounts. You can view your point balance by logging into your account at any time. The more you shop, the more you earn—turning everyday purchases into meaningful savings. Occasional promotions may offer bonus point events or exclusive redemption offers. While the rewards system is currently tied to online purchases, we’re continually exploring ways to integrate this benefit across all channels. It’s our way of saying thank you for choosing to shop with us. We want to make every interaction with Le Marché feel valuable—from product to experience to reward.

  • Are your bath and body products all-natural and vegan?

    Many of our bath and body offerings are made with natural ingredients, and a significant portion are vegan or cruelty-free. We work with boutique brands and artisans who emphasize quality, sustainability, and ethical sourcing. Labels such as "vegan," "cruelty-free," "all-natural," and “handmade” are clearly noted on product pages so you can shop with confidence. From solid dish soap bars to organic exfoliating scrubs, we’re proud to offer wellness products that align with conscious living. If you're looking for something specific—like sulfate-free shampoos, refillable deodorants, or palm-free formulations—feel free to reach out to our team and we’ll guide you to the best options. Le Marché is committed to offering bath and body items that support both self-care and responsible consumption. Whether you’re shopping for yourself or a gift recipient with specific preferences, you’ll find plenty to choose from in our curated collection.

Still have questions? Our team is here to help—reach out anytime, or visit us in Palm Harbor for personal service and thoughtful guidance.